Refund policy

Because every item is printed specifically for your order, we don't offer traditional returns or exchanges — here's how we handle the situations that come up:

Damaged, defective, or a manufacturing error: You're covered. Report it within 30 days of delivery with a clear photo of the issue — no need to send the item back. We'll send a free reprint or issue a refund to your original payment method.

Wrong size, wrong color, or changed your mind: Not eligible for a reprint or refund, since sizing varies by garment and nothing here comes off a shelf — please check the size guide carefully before ordering.

Wrong item shipped (our error): Covered the same as a manufacturing defect — reach out with a photo, no return needed.

EU and Northern Ireland customers: In addition to the above, you're covered under the EU's standard 2-year warranty against manufacturing defects, consistent with EU consumer protection law. The 30-day photo-report process above is the fastest path to a resolution; defects reported after 30 days are still covered under this warranty and will be handled case by case.

Refund timing: Approved refunds are issued back to your original payment method. Please allow a few business days for it to reflect, depending on your bank or card provider.

We're not going to pretend "no returns" is a customer-friendly policy — it's a print-on-demand reality. What we can promise: if something's actually wrong with the piece, we make it right fast and without hassle.